License Agreement for the Right to Use Fleep Software
Last Updated: February 13, 2025
Modesco Limited liability partnership, hereinafter referred to as the "Licensor," acting on the basis of the entry in the Charter, offers to any individual who has reached the age of majority, as well as to any legal entity or individual entrepreneur registered under the laws of the Republic of Kazakhstan, hereinafter referred to as the "Licensee" or the "User," to enter into a license agreement under the terms set forth below.
This offer (hereinafter referred to as the "Offer" or the "Agreement") becomes effective on the date of its publication on the Licensor’s website at https://fleep.bot (hereinafter referred to as the "Website") and remains valid until it is revoked by the Licensor.
The Licensor reserves the right to unilaterally amend, supplement, or withdraw the terms of this Offer at any time. Amendments introduced by the Licensor shall take effect from the date of their publication on the Website, unless a different effective date is specified by the Licensor at the time of publication.
The acceptance (unconditional agreement) of the terms of this Offer (the moment of concluding the Agreement), is the Licensee performing one of the following actions:
The Licensee is required to fully review the terms of this Offer before accepting it.
By accepting this public Offer, the Licensee guarantees that they have reviewed, agreed to, and unconditionally accept all the terms outlined in this Agreement.
Consumer protection laws do not apply to the relationships governed by this Agreement.
1. Terms and Definitions
1.1. Service – the Fleep software complex, located on the website https://fleep.bot/en and in the Telegram bot @FleepBot (https://t.me/fleepbot). Owned by the Licensor. Intended for creating Telegram bots.
1.2. Account – a unique user account in the Telegram messenger, which the User uses to register in the Service.
1.3. Registration – the process of launching the Telegram bot @FleepBot (https://t.me/fleepbot) or logging in on the website https://fleep.bot/en
1.4. Content – information, documents, and other objects uploaded by the User on the Internet via the Service.
1.5. Tariff – the fee paid to the Licensor, corresponding to a specific set of features of the Service and the duration of its provision. Available Tariffs are shown in the Licensee's Account.
1.6. Option – additional paid functionality of the Service not included in the Tariff. It allows expanding the functional capabilities of the Service for the Licensee. Available Options are shown in the Licensee's Account.
1.7. Incident – an event that is not part of the normal functioning of the Service.
1.8. Agreement – the document providing access to the paid functionality of the Service for legal entities and individual entrepreneurs.
1.9. Partner – a person who registers in the Service through their Account via a special link from the User and who pays for the Tariff.
2. Subject of the Agreement
2.1. Under this Agreement, the Licensor agrees to provide (transfer) to the Licensee, under a simple (non-exclusive) license, the rights to use the Fleep software complex, intended for creating Telegram bots (hereinafter referred to as the "Service"), as well as to provide additional services according to the Licensor's tariffs.
2.2. Access to the Website and the Service is provided under the condition that the Licensee complies with the legal restrictions and the terms of this Agreement.
2.3. The rights to use the Service are granted without territorial restrictions.
2.4. The Licensor hereby confirms that, at the time of granting the Licensee access to the Service, the Service is not encumbered, not arrested, not subject to third-party claims or disputes, and is not restricted in circulation, and is a licensed product in accordance with the legislation of the Republic of Kazakhstan.
2.5. The exclusive rights to the Service belong to the Licensor and are protected by the intellectual property laws of the Republic of Kazakhstan and international law. All exclusive rights to the Service, its copies, and any functional improvements belong to the Licensor. The right to use the Service is granted to the Licensee under the terms and to the extent provided by this Agreement.
2.6. The Licensor grants the Licensee the right to use the Service in the following manner: to operate the Service in accordance with its intended purpose.
2.7. The Licensee is not required to provide usage reports for the Service to the Licensor.
2.8. The terms of this Agreement apply to all subsequent updates and new versions of the Service. By using a new version of the Service, the Licensee agrees to the terms of this Agreement for the corresponding updates or new versions, unless such update or new version is accompanied by a different agreement.
3. Access to the Service
3.1. The Licensee shall register in the manner established by the Service.
3.2. The Licensee must register using the Account that will be used in the Service thereafter.
3.3. After the User pays for the selected Tariff or Option, access to the Service is automatically provided, no later than 24 hours after the payment is made by the Licensee.
3.4. The Licensee may grant third parties access to the Service to use it.
3.5. All actions performed by the Licensee in the Service are considered to have been performed by them personally or by their authorized representative.
3.6. In case of hacking or loss of access to the Account, the Licensee must immediately notify the Licensor.
4. Procedure for Using Paid Service Features
4.1. The Licensor grants the Licensee the right to use the paid features of the Service, and the Licensee agrees to pay the Licensor a fee.
4.2. To activate the paid features of the Service, the Licensee must follow these steps:
4.2.1. Complete the authorization procedure on the Service (launch the Telegram bot https://t.me/fleepbot and click the "Start" button).
4.2.2. Pay for or activate the selected Tariff and/or Option.
4.3. The Licensee may use the paid features of the Service during the period and within the scope specified in the selected Tariff or Option, and only for the intended functional purpose.
4.4. Access to the paid features of the Service will be activated within 1 (one) calendar day from the moment of payment. After activation, the Licensee's Account will be granted access to the Service’s paid features.
4.5. Information about the availability and the remaining days of access to the Service is displayed in the Account under the "Settings" section.
5. Terms of Service Use
5.1. The functional capabilities of the Service are described in the Telegram bot Fleep: https://t.me/fleepbot. The Service is provided on an "as is" basis, including any updates. The Licensor makes no warranties (either express or implied by law and/or business practices) regarding anything, including integration, satisfactory quality, or the suitability of the Service for specific tasks. The Licensor also does not guarantee that the Service is error-free, will meet the Licensee's requirements, or will function properly when used with any other software or hardware. The Licensor does not guarantee and cannot guarantee the results the Licensee may achieve by using the Service. All risks associated with the quality and performance of the Service are borne by the Licensee.
5.2. The Licensor may limit the use of certain features of the Service for all or specific Licensees, or restrict the placement of certain Content.
5.3. The rights to use the paid features of the Service are limited to the right to use the Service.
5.4. The right to use the paid features of the Service is granted by the Licensor to the Licensee for the period of payment for the Tariff or Option.
5.5. The Licensor provides the Licensee with consulting and technical support for using the Service via chat functionality and/or email. The scope and limits of support, response times, and communication channels may be changed by the Licensor unilaterally.
5.6. The Licensor may prohibit the Licensee from performing certain actions, including:
5.6.1. Using the Service in ways not provided for in this Agreement.
5.6.2. Exploiting software bugs in the Service for personal gain and sharing information about them with third parties, except for the Licensor;
5.6.3. Attempting to bypass technical limitations set by the Service;
5.6.4. Applying third-party programs or other tools to enhance/automate the Service's functionality;
5.6.5. Impersonating a support staff member of the Service, a member of any assistant group (administrators, moderators, consultants, etc.), past or present;
5.6.6. Falsifying or removing any information about the Service's copyright holders or Content;
5.6.7. Decompiling, disassembling, decrypting, or performing any other actions on the source code of the Service;
5.6.8. Using the Service for activities that violate this Agreement and applicable legislation of the Republic of Kazakhstan.
5.7. The Licensor may immediately suspend, restrict, or terminate the Licensee's access to the Service in the following cases:
5.7.1. Discovery of a violation by the Licensee of the terms of this Agreement;
5.7.2. Discovery of fraudulent actions carried out from the Account using the Service's functionality;
5.7.3. If the Licensee uses the Service for activities that violate the laws of the Republic of Kazakhstan.
5.8. The Licensor may send notifications and newsletters to the Licensee within the Service. Registration in the Service constitutes proper confirmation of the Licensee’s consent to receive such notifications and newsletters. The Licensee may opt out of receiving notifications and newsletters at any time by emailing [email protected].
5.9. The Licensee may contact the Licensor by sending an email to [email protected] or by messaging the Telegram bot: https://t.me/fleepsupportbot.
5.10. The Licensee must take appropriate measures to ensure the security of their Account.
6. License Fee
6.1. The amount of the Licensor's fee is determined based on the Tariff and/or Option selected by the Licensee.
6.1.1. The Licensor may, at its discretion, offer discounts on certain Tariffs and/or Options.
6.2. The cost of the Service's paid features does not include potential payment provider fees.
6.3. Payment for Tariffs and Options by the Licensee can be made using one of the methods specified in the Account:
6.3.1. The order can be paid by Visa, MasterCard, etc. bank cards. To make a payment, you will be redirected to the Paddle payment system's server, where you need to enter the required information. Payment security is guaranteed by the Paddle processing center.
Your confidential payment data (card details, registration data, etc.) is processed securely on the Paddle side and does not pass through the online store.
6.3.2. Payment by other methods, subject to agreement with the Licensor.
6.4. The fee is considered paid when the corresponding amount of money is received by the Licensor in their account.
6.4.1. The Licensee's payment obligations are considered unmet if the Licensor issues a refund upon the request of the payment organization. In this case, the Licensor may deny the Licensee access to the paid features of the Service from the moment the refund is made.
6.4.2. In case of a delay in depositing funds into the Licensor's account for more than 3 (three) days, the Licensee may contact the Licensor with proof of payment and resolve the issue with the payment organization independently.
6.5. All payments under this Agreement are made in US dollars. The Licensor applies a tax regime based on a simplified declaration.
6.6. The Licensee may change the Tariff to extend its duration. In this case, the Licensee will pay the difference in the cost of the Tariffs.
6.7. The Licensee may not change the Tariff to reduce its duration.
6.8. Tariffs and Options, along with their costs, may be changed at the discretion of the Licensor, but the cost of the already paid Tariff or Option remains unchanged.
6.9. The Licensor will notify the Licensee of changes to Tariffs and Options by posting information on the Service.
6.10. The Licensee's cessation of using the paid features of the Service, including due to a violation of the terms of this Agreement, does not entitle the Licensee to a refund of the amount paid for the Tariff and/or Option once access to the relevant Service and/or Option has been granted.
6.11. Refund of License Fee
6.11.1. A refund is possible within 24 hours of payment.
6.11.2. To request a refund, the Licensee must contact the Service support team.
6.11.3. Refunds will be made to the Licensee’s account from which the payment was made within 14 days from the date the refund request is sent.
6.12. Payment processing may be carried out by the Licensor’s partners and/or agents at the Licensor's discretion.
7. Service Partnership Program
7.1. The Licensee may invite Partners to the Service using a special link to become Service Users and pay for a Tariff. The Licensee receives bonuses for inviting Partners.
7.2. The Licensee may use the bonuses only for paying for services within the Service. Bonuses can be used for Tariff payment when the bonus amount equals or exceeds the cost of the Tariff.
7.3. The Licensor may set any bonus amount for inviting Partners to the Service.
7.4. The Licensee is prohibited from abusing the right to invite individuals whose Accounts belong to the Licensee ("secondary" or "additional" Accounts of the Licensee).
8. Relations with Legal Entities and Individual Entrepreneurs
8.1. The Licensor provides access to the paid features of the Service to legal entities and individual entrepreneurs.
8.2. Payment for the Tariff is available through:
9. Warranties
9.1. The Licensor holds exclusive rights to the Service.
9.2. The Licensor does NOT guarantee that the Service meets the Licensee’s requirements, will be provided continuously, quickly, reliably, and without errors, or that the quality of any product, service, or information obtained using the Service will meet the Licensee’s expectations.
9.3. The Licensee guarantees compliance with this Agreement and the rules of social networks and messengers where the Content is posted.
10. Responsibility
10.1. The Licensee assumes all risks associated with the use of the Service. The Service is provided "as is," without any warranties from the Licensor regarding its use.
10.2. The Licensee is responsible for:
10.2.1. The relevance, accuracy, and the absence of third-party claims regarding the information posted by the Licensee using the Service.
10.2.2. Any Content posted by the Licensee using the Service, as well as the consequences of its use.
10.2.3. Their actions on the Service in accordance with the applicable laws of the Republic of Kazakhstan.
10.3. The Licensor is not responsible for:
10.3.1. Specialized resources and the quality of public network communication channels through which access to the Service is provided, as well as disruptions caused by contractors and/or data centers.
10.3.2. Possible failures and interruptions in the Service, cessation of its operation, and the resulting loss of Content and/or any other information, including the inability to use the Service in certain territories.
10.3.3. Any actions by social networks and messengers regarding Content, including changes to their publication rules.
10.3.4. Loss of access to any social network and messenger, incorrect or untimely publication of Content.
10.3.5. Any types of damages resulting from the Licensee's use of the Service or any parts/features of the Service.
10.3.6. Defamation of honor, dignity, or business reputation, posted using the Service.
10.3.7. Failures or other malfunctions of the Licensee’s computer, mobile device, or other devices during the use of the Service.
10.3.8. Consequences resulting from the Licensee’s loss or disclosure of their data needed to access the Service.
10.3.9. Errors and/or violations related to the operation of the Service resulting from improper actions of the Licensee’s personnel or third parties.
10.3.10. Actions of third parties to forcibly reduce the availability of the Internet or software-hardware components of the Service.
10.3.11. Failures and interruptions in the Service caused by force majeure events, such as fires, floods, earthquakes, strikes, wars, epidemics, pandemics, actions of government authorities, or other circumstances beyond the parties' control.
10.3.12. Failures and interruptions in the Service caused by actions of government bodies, including law enforcement agencies, related to the seizure or arrest, or any other obstruction of access to the servers of the Licensor's contractors, where the Service is hosted.
10.3.13. Errors in the operation of payment system hardware and software. In case of non-crediting of funds to the Licensor’s account due to an error, the responsibility for refunding funds lies with the provider of the electronic payment system.
10.3.14. Interruptions in the provision of services by contractors and/or data processing and storage centers.
10.3.15. Lack of connection to the Internet or servers of the Licensor in the Licensee’s territory.
10.4. If the Licensee has copied, modified, created derivative materials, decompiled, disassembled the Service, or made any other attempts to access the source code, the Licensor has the right to demand the Licensee pay a fine of 10,000 (ten thousand) US dollars for each such violation.
10.5. The Licensor may compensate the Licensee for untimely resolution of an Incident by proportionally extending the period of use of the paid functionality of the Service.
10.6. In case the Licensor receives claims, demands, or lawsuits for violation of third-party rights, the Licensee agrees to resolve them and compensate the Licensor for any damages incurred.
10.7. The Licensor’s liability cannot exceed the amount of the reward paid by the User for the period during which the violation occurred.
11. Technical Support
11.1. The Licensor provides technical support to the Licensee when using the Service. The scope and limits of support, response times, and communication channels are determined by the Licensor at its discretion.
11.2. Service maintenance is carried out remotely through the Licensor's servers.
11.3. The time to resolve an Incident cannot exceed 10 (ten) business days. The following cases are not considered Incidents:
11.3.1. Any planned downtime of the Service, which the Licensor notified the Licensee of at least 1 (one) calendar day in advance.
11.3.2. Periods of downtime for the maintenance of the Licensor's technical infrastructure.
11.4. Technical support is provided through the Licensor's official communication channels:
11.4.1. Via the Telegram bot: https://t.me/fleepsupportbot.
11.4.2. Via the official support email: [email protected].
12. Confidentiality
12.1. The Licensor processes personal data of the data subjects for the purpose of fulfilling this Agreement and in accordance with the requirements established by the Law of the Republic of Kazakhstan.
12.2. If the Licensee processes third-party personal data, the Licensee is independently responsible for ensuring proper measures to protect personal data in accordance with the requirements of the Law of the Republic of Kazakhstan.
13. Dispute Resolution
13.1. All issues and disputes that may arise between the Licensor and the Licensee (the "Parties") will be resolved through negotiations in accordance with the applicable laws of the Republic of Kazakhstan.
13.2. The Parties agree to adhere to the pre-trial (claim) procedure for dispute resolution. The response time to a claim is 10 (ten) business days from the receipt of the claim by the recipient Party.
A claim is considered properly submitted when a properly executed and signed claim is sent by registered mail to the address of the Party (for the Licensor) or to the provided email address during Registration (for the Licensee).
13.3. If the dispute cannot be resolved through negotiations and the pre-trial procedure, the dispute will be submitted for consideration in the court at the Licensor’s location.
14. Miscellaneous
14.1. This Agreement is effective from the date of the Licensee's acceptance of this Offer until it is terminated.
14.2. Matters not regulated by this Agreement will be resolved in accordance with the applicable laws of the Republic of Kazakhstan.
14.3. The invalidity or lack of legal force of one or more provisions of this Agreement does not affect the validity or applicability of the remaining provisions.
14.4. The Licensor has the right to involve third parties to fulfill the obligations under this Agreement, including for processing requests from the Licensee's support service.
14.5. The Licensor may terminate this Agreement by sending the Licensee a corresponding notification.
15. Operator details
Modesco Limited liability partnership
registration number 240440018332,
addressed Kazakhstan, 050008, Almaty city, Bostandyk district, 52 Abai Avenue, office 802-98
Modesco Limited liability partnership, hereinafter referred to as the "Licensor," acting on the basis of the entry in the Charter, offers to any individual who has reached the age of majority, as well as to any legal entity or individual entrepreneur registered under the laws of the Republic of Kazakhstan, hereinafter referred to as the "Licensee" or the "User," to enter into a license agreement under the terms set forth below.
This offer (hereinafter referred to as the "Offer" or the "Agreement") becomes effective on the date of its publication on the Licensor’s website at https://fleep.bot (hereinafter referred to as the "Website") and remains valid until it is revoked by the Licensor.
The Licensor reserves the right to unilaterally amend, supplement, or withdraw the terms of this Offer at any time. Amendments introduced by the Licensor shall take effect from the date of their publication on the Website, unless a different effective date is specified by the Licensor at the time of publication.
The acceptance (unconditional agreement) of the terms of this Offer (the moment of concluding the Agreement), is the Licensee performing one of the following actions:
- Registration in the Service;
- Payment of a Tariff or an Option.
The Licensee is required to fully review the terms of this Offer before accepting it.
By accepting this public Offer, the Licensee guarantees that they have reviewed, agreed to, and unconditionally accept all the terms outlined in this Agreement.
Consumer protection laws do not apply to the relationships governed by this Agreement.
1. Terms and Definitions
1.1. Service – the Fleep software complex, located on the website https://fleep.bot/en and in the Telegram bot @FleepBot (https://t.me/fleepbot). Owned by the Licensor. Intended for creating Telegram bots.
1.2. Account – a unique user account in the Telegram messenger, which the User uses to register in the Service.
1.3. Registration – the process of launching the Telegram bot @FleepBot (https://t.me/fleepbot) or logging in on the website https://fleep.bot/en
1.4. Content – information, documents, and other objects uploaded by the User on the Internet via the Service.
1.5. Tariff – the fee paid to the Licensor, corresponding to a specific set of features of the Service and the duration of its provision. Available Tariffs are shown in the Licensee's Account.
1.6. Option – additional paid functionality of the Service not included in the Tariff. It allows expanding the functional capabilities of the Service for the Licensee. Available Options are shown in the Licensee's Account.
1.7. Incident – an event that is not part of the normal functioning of the Service.
1.8. Agreement – the document providing access to the paid functionality of the Service for legal entities and individual entrepreneurs.
1.9. Partner – a person who registers in the Service through their Account via a special link from the User and who pays for the Tariff.
2. Subject of the Agreement
2.1. Under this Agreement, the Licensor agrees to provide (transfer) to the Licensee, under a simple (non-exclusive) license, the rights to use the Fleep software complex, intended for creating Telegram bots (hereinafter referred to as the "Service"), as well as to provide additional services according to the Licensor's tariffs.
2.2. Access to the Website and the Service is provided under the condition that the Licensee complies with the legal restrictions and the terms of this Agreement.
2.3. The rights to use the Service are granted without territorial restrictions.
2.4. The Licensor hereby confirms that, at the time of granting the Licensee access to the Service, the Service is not encumbered, not arrested, not subject to third-party claims or disputes, and is not restricted in circulation, and is a licensed product in accordance with the legislation of the Republic of Kazakhstan.
2.5. The exclusive rights to the Service belong to the Licensor and are protected by the intellectual property laws of the Republic of Kazakhstan and international law. All exclusive rights to the Service, its copies, and any functional improvements belong to the Licensor. The right to use the Service is granted to the Licensee under the terms and to the extent provided by this Agreement.
2.6. The Licensor grants the Licensee the right to use the Service in the following manner: to operate the Service in accordance with its intended purpose.
2.7. The Licensee is not required to provide usage reports for the Service to the Licensor.
2.8. The terms of this Agreement apply to all subsequent updates and new versions of the Service. By using a new version of the Service, the Licensee agrees to the terms of this Agreement for the corresponding updates or new versions, unless such update or new version is accompanied by a different agreement.
3. Access to the Service
3.1. The Licensee shall register in the manner established by the Service.
3.2. The Licensee must register using the Account that will be used in the Service thereafter.
3.3. After the User pays for the selected Tariff or Option, access to the Service is automatically provided, no later than 24 hours after the payment is made by the Licensee.
3.4. The Licensee may grant third parties access to the Service to use it.
3.5. All actions performed by the Licensee in the Service are considered to have been performed by them personally or by their authorized representative.
3.6. In case of hacking or loss of access to the Account, the Licensee must immediately notify the Licensor.
4. Procedure for Using Paid Service Features
4.1. The Licensor grants the Licensee the right to use the paid features of the Service, and the Licensee agrees to pay the Licensor a fee.
4.2. To activate the paid features of the Service, the Licensee must follow these steps:
4.2.1. Complete the authorization procedure on the Service (launch the Telegram bot https://t.me/fleepbot and click the "Start" button).
4.2.2. Pay for or activate the selected Tariff and/or Option.
4.3. The Licensee may use the paid features of the Service during the period and within the scope specified in the selected Tariff or Option, and only for the intended functional purpose.
4.4. Access to the paid features of the Service will be activated within 1 (one) calendar day from the moment of payment. After activation, the Licensee's Account will be granted access to the Service’s paid features.
4.5. Information about the availability and the remaining days of access to the Service is displayed in the Account under the "Settings" section.
5. Terms of Service Use
5.1. The functional capabilities of the Service are described in the Telegram bot Fleep: https://t.me/fleepbot. The Service is provided on an "as is" basis, including any updates. The Licensor makes no warranties (either express or implied by law and/or business practices) regarding anything, including integration, satisfactory quality, or the suitability of the Service for specific tasks. The Licensor also does not guarantee that the Service is error-free, will meet the Licensee's requirements, or will function properly when used with any other software or hardware. The Licensor does not guarantee and cannot guarantee the results the Licensee may achieve by using the Service. All risks associated with the quality and performance of the Service are borne by the Licensee.
5.2. The Licensor may limit the use of certain features of the Service for all or specific Licensees, or restrict the placement of certain Content.
5.3. The rights to use the paid features of the Service are limited to the right to use the Service.
5.4. The right to use the paid features of the Service is granted by the Licensor to the Licensee for the period of payment for the Tariff or Option.
5.5. The Licensor provides the Licensee with consulting and technical support for using the Service via chat functionality and/or email. The scope and limits of support, response times, and communication channels may be changed by the Licensor unilaterally.
5.6. The Licensor may prohibit the Licensee from performing certain actions, including:
5.6.1. Using the Service in ways not provided for in this Agreement.
5.6.2. Exploiting software bugs in the Service for personal gain and sharing information about them with third parties, except for the Licensor;
5.6.3. Attempting to bypass technical limitations set by the Service;
5.6.4. Applying third-party programs or other tools to enhance/automate the Service's functionality;
5.6.5. Impersonating a support staff member of the Service, a member of any assistant group (administrators, moderators, consultants, etc.), past or present;
5.6.6. Falsifying or removing any information about the Service's copyright holders or Content;
5.6.7. Decompiling, disassembling, decrypting, or performing any other actions on the source code of the Service;
5.6.8. Using the Service for activities that violate this Agreement and applicable legislation of the Republic of Kazakhstan.
5.7. The Licensor may immediately suspend, restrict, or terminate the Licensee's access to the Service in the following cases:
5.7.1. Discovery of a violation by the Licensee of the terms of this Agreement;
5.7.2. Discovery of fraudulent actions carried out from the Account using the Service's functionality;
5.7.3. If the Licensee uses the Service for activities that violate the laws of the Republic of Kazakhstan.
5.8. The Licensor may send notifications and newsletters to the Licensee within the Service. Registration in the Service constitutes proper confirmation of the Licensee’s consent to receive such notifications and newsletters. The Licensee may opt out of receiving notifications and newsletters at any time by emailing [email protected].
5.9. The Licensee may contact the Licensor by sending an email to [email protected] or by messaging the Telegram bot: https://t.me/fleepsupportbot.
5.10. The Licensee must take appropriate measures to ensure the security of their Account.
6. License Fee
6.1. The amount of the Licensor's fee is determined based on the Tariff and/or Option selected by the Licensee.
6.1.1. The Licensor may, at its discretion, offer discounts on certain Tariffs and/or Options.
6.2. The cost of the Service's paid features does not include potential payment provider fees.
6.3. Payment for Tariffs and Options by the Licensee can be made using one of the methods specified in the Account:
6.3.1. The order can be paid by Visa, MasterCard, etc. bank cards. To make a payment, you will be redirected to the Paddle payment system's server, where you need to enter the required information. Payment security is guaranteed by the Paddle processing center.
Your confidential payment data (card details, registration data, etc.) is processed securely on the Paddle side and does not pass through the online store.
6.3.2. Payment by other methods, subject to agreement with the Licensor.
6.4. The fee is considered paid when the corresponding amount of money is received by the Licensor in their account.
6.4.1. The Licensee's payment obligations are considered unmet if the Licensor issues a refund upon the request of the payment organization. In this case, the Licensor may deny the Licensee access to the paid features of the Service from the moment the refund is made.
6.4.2. In case of a delay in depositing funds into the Licensor's account for more than 3 (three) days, the Licensee may contact the Licensor with proof of payment and resolve the issue with the payment organization independently.
6.5. All payments under this Agreement are made in US dollars. The Licensor applies a tax regime based on a simplified declaration.
6.6. The Licensee may change the Tariff to extend its duration. In this case, the Licensee will pay the difference in the cost of the Tariffs.
6.7. The Licensee may not change the Tariff to reduce its duration.
6.8. Tariffs and Options, along with their costs, may be changed at the discretion of the Licensor, but the cost of the already paid Tariff or Option remains unchanged.
6.9. The Licensor will notify the Licensee of changes to Tariffs and Options by posting information on the Service.
6.10. The Licensee's cessation of using the paid features of the Service, including due to a violation of the terms of this Agreement, does not entitle the Licensee to a refund of the amount paid for the Tariff and/or Option once access to the relevant Service and/or Option has been granted.
6.11. Refund of License Fee
6.11.1. A refund is possible within 24 hours of payment.
6.11.2. To request a refund, the Licensee must contact the Service support team.
6.11.3. Refunds will be made to the Licensee’s account from which the payment was made within 14 days from the date the refund request is sent.
6.12. Payment processing may be carried out by the Licensor’s partners and/or agents at the Licensor's discretion.
7. Service Partnership Program
7.1. The Licensee may invite Partners to the Service using a special link to become Service Users and pay for a Tariff. The Licensee receives bonuses for inviting Partners.
7.2. The Licensee may use the bonuses only for paying for services within the Service. Bonuses can be used for Tariff payment when the bonus amount equals or exceeds the cost of the Tariff.
7.3. The Licensor may set any bonus amount for inviting Partners to the Service.
7.4. The Licensee is prohibited from abusing the right to invite individuals whose Accounts belong to the Licensee ("secondary" or "additional" Accounts of the Licensee).
8. Relations with Legal Entities and Individual Entrepreneurs
8.1. The Licensor provides access to the paid features of the Service to legal entities and individual entrepreneurs.
8.2. Payment for the Tariff is available through:
- Bank transfer;
- Transfer of funds to the Licensor's account based on an invoice issued for payment.
9. Warranties
9.1. The Licensor holds exclusive rights to the Service.
9.2. The Licensor does NOT guarantee that the Service meets the Licensee’s requirements, will be provided continuously, quickly, reliably, and without errors, or that the quality of any product, service, or information obtained using the Service will meet the Licensee’s expectations.
9.3. The Licensee guarantees compliance with this Agreement and the rules of social networks and messengers where the Content is posted.
10. Responsibility
10.1. The Licensee assumes all risks associated with the use of the Service. The Service is provided "as is," without any warranties from the Licensor regarding its use.
10.2. The Licensee is responsible for:
10.2.1. The relevance, accuracy, and the absence of third-party claims regarding the information posted by the Licensee using the Service.
10.2.2. Any Content posted by the Licensee using the Service, as well as the consequences of its use.
10.2.3. Their actions on the Service in accordance with the applicable laws of the Republic of Kazakhstan.
10.3. The Licensor is not responsible for:
10.3.1. Specialized resources and the quality of public network communication channels through which access to the Service is provided, as well as disruptions caused by contractors and/or data centers.
10.3.2. Possible failures and interruptions in the Service, cessation of its operation, and the resulting loss of Content and/or any other information, including the inability to use the Service in certain territories.
10.3.3. Any actions by social networks and messengers regarding Content, including changes to their publication rules.
10.3.4. Loss of access to any social network and messenger, incorrect or untimely publication of Content.
10.3.5. Any types of damages resulting from the Licensee's use of the Service or any parts/features of the Service.
10.3.6. Defamation of honor, dignity, or business reputation, posted using the Service.
10.3.7. Failures or other malfunctions of the Licensee’s computer, mobile device, or other devices during the use of the Service.
10.3.8. Consequences resulting from the Licensee’s loss or disclosure of their data needed to access the Service.
10.3.9. Errors and/or violations related to the operation of the Service resulting from improper actions of the Licensee’s personnel or third parties.
10.3.10. Actions of third parties to forcibly reduce the availability of the Internet or software-hardware components of the Service.
10.3.11. Failures and interruptions in the Service caused by force majeure events, such as fires, floods, earthquakes, strikes, wars, epidemics, pandemics, actions of government authorities, or other circumstances beyond the parties' control.
10.3.12. Failures and interruptions in the Service caused by actions of government bodies, including law enforcement agencies, related to the seizure or arrest, or any other obstruction of access to the servers of the Licensor's contractors, where the Service is hosted.
10.3.13. Errors in the operation of payment system hardware and software. In case of non-crediting of funds to the Licensor’s account due to an error, the responsibility for refunding funds lies with the provider of the electronic payment system.
10.3.14. Interruptions in the provision of services by contractors and/or data processing and storage centers.
10.3.15. Lack of connection to the Internet or servers of the Licensor in the Licensee’s territory.
10.4. If the Licensee has copied, modified, created derivative materials, decompiled, disassembled the Service, or made any other attempts to access the source code, the Licensor has the right to demand the Licensee pay a fine of 10,000 (ten thousand) US dollars for each such violation.
10.5. The Licensor may compensate the Licensee for untimely resolution of an Incident by proportionally extending the period of use of the paid functionality of the Service.
10.6. In case the Licensor receives claims, demands, or lawsuits for violation of third-party rights, the Licensee agrees to resolve them and compensate the Licensor for any damages incurred.
10.7. The Licensor’s liability cannot exceed the amount of the reward paid by the User for the period during which the violation occurred.
11. Technical Support
11.1. The Licensor provides technical support to the Licensee when using the Service. The scope and limits of support, response times, and communication channels are determined by the Licensor at its discretion.
11.2. Service maintenance is carried out remotely through the Licensor's servers.
11.3. The time to resolve an Incident cannot exceed 10 (ten) business days. The following cases are not considered Incidents:
11.3.1. Any planned downtime of the Service, which the Licensor notified the Licensee of at least 1 (one) calendar day in advance.
11.3.2. Periods of downtime for the maintenance of the Licensor's technical infrastructure.
11.4. Technical support is provided through the Licensor's official communication channels:
11.4.1. Via the Telegram bot: https://t.me/fleepsupportbot.
11.4.2. Via the official support email: [email protected].
12. Confidentiality
12.1. The Licensor processes personal data of the data subjects for the purpose of fulfilling this Agreement and in accordance with the requirements established by the Law of the Republic of Kazakhstan.
12.2. If the Licensee processes third-party personal data, the Licensee is independently responsible for ensuring proper measures to protect personal data in accordance with the requirements of the Law of the Republic of Kazakhstan.
13. Dispute Resolution
13.1. All issues and disputes that may arise between the Licensor and the Licensee (the "Parties") will be resolved through negotiations in accordance with the applicable laws of the Republic of Kazakhstan.
13.2. The Parties agree to adhere to the pre-trial (claim) procedure for dispute resolution. The response time to a claim is 10 (ten) business days from the receipt of the claim by the recipient Party.
A claim is considered properly submitted when a properly executed and signed claim is sent by registered mail to the address of the Party (for the Licensor) or to the provided email address during Registration (for the Licensee).
13.3. If the dispute cannot be resolved through negotiations and the pre-trial procedure, the dispute will be submitted for consideration in the court at the Licensor’s location.
14. Miscellaneous
14.1. This Agreement is effective from the date of the Licensee's acceptance of this Offer until it is terminated.
14.2. Matters not regulated by this Agreement will be resolved in accordance with the applicable laws of the Republic of Kazakhstan.
14.3. The invalidity or lack of legal force of one or more provisions of this Agreement does not affect the validity or applicability of the remaining provisions.
14.4. The Licensor has the right to involve third parties to fulfill the obligations under this Agreement, including for processing requests from the Licensee's support service.
14.5. The Licensor may terminate this Agreement by sending the Licensee a corresponding notification.
15. Operator details
Modesco Limited liability partnership
registration number 240440018332,
addressed Kazakhstan, 050008, Almaty city, Bostandyk district, 52 Abai Avenue, office 802-98